ONDC-Enabled Marketplace | Trusted by 1000+ Businesses

Let's Build Smarter
Commerce Together

Connect with our marketplace experts for supplier onboarding, enterprise procurement, RFQ support, ONDC integration, and business assistance.

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24/7 Support
Dedicated Managers
ONDC Certified
5000+
Active Sellers
10K+
Products Listed
2000+
RFQs Processed
50+
Cities Served
Live Support Available Avg Response: 2 hours
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Multiple Ways to Reach Us

Choose the best way to connect based on your needs

Head Office

Corporate Headquarters

815, Block B, Govardhan Heights, Jaisinghpura
Jaipur, Rajasthan, 302026

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Regional Office

Operations Center

D472 Jagdamba Nagar, Ajmer Road
Jaipur, Rajasthan, 302021

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Support Email

Technical & General Support

info@miraicom.ae
Available 24/7

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Sales & Partnerships

Enterprise & Business Inquiries

ektachandel18@gmail.com
softwarerudham@gmail.com

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Phone Support

Direct Help Desk

+91 9076532410
Available Mon-Sat

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WhatsApp Support

Quick replies within minutes

+91 9406879551
Available 24/7

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How Can We Help You?

Fill out the form below and our team will get back to you within 24 hours.

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AI-Powered Support

Get instant answers to common questions with our AI assistant.

Support Stats
Avg. Response Time < 2 Hours
Resolution Rate 98.5%
Seller Onboarded 5,000+
Satisfaction Score 4.8/5
Quick Links
Register as Seller Register as Buyer FAQs & Help Center About Platform
Our Presence

Office Locations

Visit us at any of our offices across India

Head Office
815, Block B, Govardhan Heights, Jaisinghpura
Jaipur, Rajasthan, 302026
Regional Office
D472 Jagdamba Nagar, Ajmer Road
Jaipur, Rajasthan, 302021
Direct Help Desk
+91 9076532410 / info@miraicom.ae
Mon-Sat, 9 AM - 7 PM IST
Sales & Partnerships
ektachandel18@gmail.com
softwarerudham@gmail.com
Our Services

Comprehensive Support Services

End-to-end assistance for every marketplace participant

Seller Onboarding

Complete assistance for new seller registration, verification, and product listing

Buyer Assistance

Help with product search, order tracking, returns, and payment queries

Enterprise Procurement

Dedicated support for bulk procurement, custom pricing, and enterprise accounts

RFQ Management

Expert guidance on creating RFQs, receiving quotes, and finalizing suppliers

Logistics Coordination

Shipping partner management, tracking, and delivery optimization support

Technical Support

Platform issues, API integration, account management, and troubleshooting

ONDC Integration

Seamless ONDC network onboarding, compliance, and interoperability support

Payment Support

Settlement queries, payment gateway issues, refunds, and financial assistance

Why Choose Us

Enterprise-Grade Support Experience

Built for businesses that demand reliability and expertise

Dedicated Account Managers

Get a personal account manager for enterprise and high-volume seller accounts

Marketplace Onboarding Help

Step-by-step guidance for registration, catalog setup, and go-live readiness

Procurement Experts

Specialized team for enterprise procurement, RFQ management, and supplier matching

Verified Seller Support

Quality assurance team ensuring all sellers meet marketplace compliance standards

Real-Time Support System

Live chat, phone support, email tickets — multi-channel assistance available 24/7

AI Chatbot Assistance

Instant answers powered by AI for common queries, order tracking, and FAQs

FAQs

Frequently Asked Questions

Quick answers to common queries about our marketplace

Register as a seller, complete your business profile with documents (GST, PAN), pay a one-time subscription fee, and start listing products. Our team reviews your application within 24-48 hours.

Buyers post their requirements via RFQ (Request for Quotation). Verified sellers receive notifications and submit competitive quotes. Buyers compare and select the best offer. Our team facilitates the entire process.

We charge a one-time subscription fee for sellers and a small commission per transaction (category-based, typically 2-5%). No hidden charges. Enterprise plans with custom pricing are available.

We partner with leading logistics providers to offer integrated shipping solutions. Sellers can use their own logistics or our marketplace shipping for seamless delivery management and tracking.

Our platform is ONDC-enabled, meaning your products can be discovered across the Open Network for Digital Commerce ecosystem. This expands your reach beyond our marketplace to the entire ONDC network.

Enterprise accounts get dedicated account managers, custom commission structures, bulk procurement tools, API access, and priority support. Contact our sales team to discuss enterprise requirements.

Payments are settled within 7 business days after delivery confirmation. Commission is deducted automatically. Sellers can track earnings and settlement history from their dashboard.

Need Help Growing Your Business?

Our marketplace experts are ready to help you scale. Whether you're a seller, buyer, or enterprise — we've got you covered.

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Free Consultation
No Hidden Charges
Enterprise Ready
Miraicom AI Assistant Online 24/7 Support

Hello! I'm your **Miraicom AI Assistant**. How can I assist you with products, RFQs, or ONDC today?

How to list products? What is B2B RFQ? Contact Support Office Address